Payment
We accept payment by credit card, Visa, MasterCard, cheque and cash.  We do not ship without certified payment.

Security Guarantee
Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

We warrant our products for Three (3) Month from purchase under normal use. We will repair or replace any defective product.  Some manufactures offer longer warranties, sometimes for the life of the product.  We honour manufactures warranties when purchased from Spadina Security.  Returned products purchased longer than Three (3) months ago may be subject to a reasonable service charge.

All non defective returns have to be in new and resalable condition. If the customer does not wish to exchange their product, a 20% restocking fee may apply.

Refund
We must be notified within 7 days from the delivery date of your item in order to issue an refund form. Returns must have all original packaging and accessories. Buyer is responsible for return shipping costs and we will make a replacement or credit depending on our inventory. Units returned and found non-defective will be returned at buyer's expenses. Shipping, insurance fees are non-refundable. Returns after this period will not be accepted. Under no circumstances do we cover return shipping costs on exchanges, defective items, refunds, or damaged items.

Shipping Information
We ship to Worldwide!

Return Authorization
Before return us,please contact customer service department and obtain a Return Merchandise Authorization (RMA) number ,For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery.

If you have any question,please feel free to send email.
Email:jason@spadinasecurity.com